Paid web plans for 021flow are processed by Paddle.com.

You may request a refund within [choose 14 or 30 days] of purchase by contacting [email protected] or Paddle Buyer Support. Refunds may be limited or denied in cases of fraud, refund abuse, violation of our Terms, excessive usage, or fully delivered custom/one-time digital deliverables.

Subscriptions may be cancelled at any time. After cancellation, you will retain access until the end of your current billing period, and you will not be charged for the next billing cycle.

Where mandatory consumer protection laws provide additional refund or withdrawal rights, those rights will apply.

How to request

[email protected] or Paddle Buyer Support

Processed by

Paddle (Merchant of Record)

Processing time

[Confirm processing time]

Partial refunds

May be limited based on elapsed/remaining period [confirm policy]

Annual plan refunds

[Confirm annual refund policy]

Free trials

Converts to a paid subscription and is charged if not cancelled before the trial ends

Promotions/coupons

[Confirm promotional refund policy]

Credit/usage-based products

Consumed usage may be non-refundable [confirm policy]

Terms violations

Refunds may be limited where the account is suspended or these Terms are violated

• Cancel directly under Account Settings > Billing
• Manage your subscription through the Paddle customer portal
• Email [email protected] to request cancellation

Billing, refund, and cancellation questions can also be handled by Paddle Buyer Support.